FREQUENTLY ASKED QUESTIONS
Everything you need to know before your first letter arrives.
How often will I receive letters?
You will receive beautifully written story letters twice each month, thoughtfully spaced to keep the experience engaging and continuous.
What do I receive?
Each delivery includes a carefully crafted story letter along with special inserts that enhance the experience and deepen the story.
Can I cancel anytime?
Yes, you can cancel your subscription at any time with no hassle, giving you complete flexibility and control.
How does billing work?
You can choose between a monthly or yearly plan depending on your preference, with savings available on annual subscriptions.
How does shipping work?
Letters are shipped twice monthly, ensuring you receive each part of the story on time and in perfect condition.
Is this a physical product?
Yes, each letter is a real, physical product mailed directly to your home, designed to feel personal and meaningful.